SHIPPING INFORMATION

Free Shipping!

On orders over 150 EUR

30 Day return

Customer Service

Email eu@incrediwear.com with any questions

FAQ

FREE SHIPPING OVER 150 EUR

Incrediwear offers FREE shipping for qualified orders over 150 EUR. Order subtotal must meet 150 EUR after any promotional discount and before tax is added.

EUROPE ONLY, offer does not apply to out of territory OF EUROPE. Orders will be shipped via DHL.

ORDER EDITS

Please also note we are unable to change or edit any orders after 1 hour from when the order was placed.

GENERAL ORDER PROCESSING TIME

Delivery takes place via our shipping partners directly to the address indicated by the consumer. Each incoming order is processed and prepared for shipment within 24/48 hours (working days).

Our shipping partner delivers the ordered goods within 48/96 hours. Delivery times extend by 1 or 2 days if delivery takes place in distant areas or on an island. To avoid delays in delivery, our shipping partner needs a complete address including house number and zip code and a telephone number in case they need to contact you by phone. For the same reason it would also be very useful to indicate an address where the courier can deliver during working hours. Orders are shipped only upon advance payment. Delay in delivery and unavailability of the goods This online shop is directly linked to our logistics.

Thanks to this link it is possible to show our customers the availability of individual items immediately. In exceptional cases, there may be a temporary unavailability of the requested item and therefore a delay in delivery. In this case our customer care will take care to contact the customer to inform him immediately. We therefore reserve the exceptionally right to make partial deliveries. During transportation After receiving the package, please check the goods. If it is damaged, please notify the courier immediately, as the courier is responsible for delivering the goods in excellent condition. In any case, please also contact us via the contact form.

INTERNATIONAL SHIPPING

Orders shipped outside of the EU may be subject to import taxes, customs duties, and fees imposed by the destination country. The customer or recipient is responsible for all import taxes and fees